Spa Manager

SPA MANAGER*

Responsibilities 

Establish proactive strategic marketing initiatives for the spa to help market the overall offers / products.

Adhere to the Health Club / Spa Policy & Standard Operating Procedures manual.

Manage the operations and efficiency of the spa facilities.

Effective colleague communication and welfare for new and existing staff as well as other departments at the property.

Assist in the development and implementation of financial budgeting and analysis for the departments within the facility.

Regular communication and departmental meetings for the colleagues in each department including regular updates, motivation and recognition.

Ensure spa and recreation team maintains a positive relationship internally and with other departments in the hotel.

Attend briefings to communicate daily spa and fitness activities as well as understand what is happening within the hotel.

Administrate and implement staff training in all aspects of the Spa’s operations ie.

Guest relations, Spa services, Retail sales