Sales Office Coordinator / Oncall

A Sales Office Coordinator will provide administrative support for Sales Department. You will work closely with Commercial Manager to complete various administrative functions, answer and direct incoming telephone calls, greet guests professionally and courteously and update all data necessary for sales department.


What will I be doing?

As a Sales Office Coordinator, you will be responsible for performing the following tasks to the highest standards:

Demonstrate excellent interpersonal skills when answering incoming phone calls and taking messages
Establish and maintain an organized filing system
Communicate with other departments' sales administrative staff to ensure a smooth operation
Prepare all necessary monthly reports
Communicate with other departments and assist as needed
Prepare new data as neededAssist in creating documents for management team as needed
Translate documents for management team
Attend operations and company meetings as needed/directed
Create and mail letters to various clients and vendors
Prepare and control all necessary sales tools including documents and brochures
Responsible for training newly hired sales support team members
Support other sales support team members as needed
Assist in supporting tasks at other sales galleries when needed
Responsible to keep correct gift inventory
Other supporting job duties as assigned by management

What are we looking for?

A Sales Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience working within a Sales environment
Knowledge of the hotel property management systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!