Job Description
MAIN TASKS
- To provide consistent and superior service, and maintain high service standards
- To represent the Hotel and the management at night with full authority
- To prepare the night reports in full
- To write the Night Manager Log book
- To inform the GM/HM in case of emergencies
- To do the last check of night reservations and make the decisions accordingly
- To make the security related decisions at night
- To tour the hotel at night regularly
- To deal with guest complaints
- To keep sales high continuously
- To ensure all the Front Office team works in harmony at night shift
- To ensure that the data received from the guest is entered into the Information systems full and free of any error
- To be fully competent to provide sustainable guest satisfaction
- To ensure the organization and work flow of Reception Desk, Guest Service and Concierge so that they work in coordination with minimum errors
Required Skills
BASIC REQUIREMENTS
- Comply with all Hilton International company policies.
- Comply with all systems and procedures as laid down by the DO, GM and Hilton International.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.
- The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.
Summary Info
- Night Manager
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- İş Yerinde
- Orta Düzey Yönetici
- Ankara
- 2-10 yıl
- 25.11.2024
- 25.11.2024
- 9.01.2025
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü takım çalışanları arıyoruz.