HIB-Cluster Corporate Sales Executive

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.


THE ROLE:

We are looking for the potential candidate for Cluster Corporate Sales Executive position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
• 50% discount on personal food & beverage consumption in the hotels.  
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a Cluster Corporate Sale Executive, specifically, you would be responsible for performing the following tasks to the highest standards:

• Authorization to make decisions within the framework of the task area described
• Authorization to sign within the framework of the task area
• Carry out sales negotiations within the framework of agreement with the Team Leader
• Co-responsibility for smooth and rational work sequences in the sales department and cooperation with the other departments in the hotel, in particular Reservations and the Banqueting Department
• Involvement in the hotel’s sales activities plan
• Coordination of the hotel’s sales activities with the aim of optimal room occupancy and high accommodation and F&B sales and other revenues
• Development, design and calculation of attractive offers for individual customers, travel agents and companies
• Planning, organization of written, telephone and personal contacts with customers and supervision of these contacts
• Managing contacts with regular customers, key contacts
• Ensuring permanent observation of the market and competitors; monitoring the sales results
• Organize comprehensive information to existing and potential customers as regards the product range offered by the hotel, with the aid of the relevant sales resources and sales channels
• Processing customer correspondence
• Preparation of company contracts for the hotel in accordance with current business and price conditions by agreement with the territorial sales manager responsible
• Telephone marketing
• Monitoring the offers, options and cancellations for repeat bookings for groups, conventions, and seminars in close cooperation with the territorial sales managers and the Group Coordinator
• Carry out mailings, FAM trips, invitations by consultation with the Sales Representative
• Development and updating of the customer index file and its follow up
• Implement sales promotion actions in-house, locally and regionally
• In-house promotions and tours of the hotel
• Book events in Fidelio Sales & Catering after sending out an offer through the relevant territorial sales managers
• Book events in Fidelio Sales & Catering after sending out an offer through the relevant territorial sales managers
• Take part in Communication Meetings on a regular basis.
• Approach her/his Team Leaders in confidence if any problems arise.
• Always cooperate with fellow Team Members and Team Leaders in the department.
• Is obliged to take part in internal training courses and to implement what has been learnt in daily practice.
• Participation in meetings and training courses
• Optimal communication and cooperation with all other departments, in particular Front Desk, C & E, Accounting
• Maintain tidiness in the building and clothing in the department.
• Undertake regular inspections in the reception and hall area to ensure that the installations and equipment are in a clean, perfect condition, well maintained and replaced / renewed as required.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

If your values match ours, we are also looking for your ability to;

• Adapt quickly to different situations;
• Exude bags of energy and enthusiasm in working as part of a team.
• Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
• Strong communication and negotiation skills (all levels of management and external customers)

Work Location : Hilton Istanbul Bosphorus