Executive Housekeeper

Advanced level management position that assists in supporting the day-to-day activities in Housekeeping with an amazing team. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Assisting in Managing Housekeeping Operations and Budgets Assists in all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary. Assist in supervising Housekeeping and all related areas Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Sets a positive example for guest relations. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

High school diploma minimum
3 years experience in 5 stars hotels
Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is an asset
Engl
she knowledge is an asset.