Cluster Sales Manager- Travel Trade

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As  Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

THE ROLE :

We are looking for the potential candidate for Cluster Sales Manager – Travel Trade position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS:

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
• 50% discount on personal food & drink consumption in the hotels. 
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a Cluster Sales Manager – Travel Trade specifically, you would be responsible for performing the following tasks to the highest standards:

• Prospect, qualify, and develop new Leisure accounts in accordance with the objectives and goals stated in the Hotel Business Plan also further developing relationships with existing partners
• Conduct site inspections with clients as well as coordinating FAM tours with various visitor.
• Prospect, qualify, and develop new Leisure accounts in accordance with the objectives and goals stated in the Hotel Business Plan as well as further developing relationships with existing partners
• Draft of annual wholesale agreement including any revisions stemming from discussions with the Director of Sales & Marketing
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
• Making at least 15 sales calls in a week mainly in Istanbul, if necessary in other cities
• Making at least 4 entertainments in a week
• Building up Account Development Plans and steal 5 Key Accounts from the competitor hotels in a year.
• Finding at least 2 new accounts in a month
• Selling and promoting the F&B outlets, carpark, Health Club and Laundry to the clients (Total account Management)
• Updating the clients for the new products and developments
• Being aware of the budget, forecasts and objectives of Istanbul Cluster and plan and execute their sales processes and reach the objectives.
• Developing new ideas and tactics to increase the sales performance of the team
• Assisting the reservation office to confirm the individual reservation requestsUpdating Delphi with the necessary info (i.e. guest, account profile).
• Providing weekly activity reports to the management.
• Following up the production reports for the accounts and developing action plans for the account to reach the goal and the objectives of the department.
• Preparing project reports, assigned by the management.
• Lead negotiations with travel partners in assigned market sources to achieve maximum revenue potential for the hotel while satisfying clients’ needs
• Work with various departments to ensure requested services are provided to customers.
• Following up city events reports to be aware of the happenings in the city.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

If your values match ours, we are also looking for your ability to;

• Adapt quickly to different situations;

• Exude bags of energy and enthusiasm in working as part of a team.
• Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate

• Strong communication and negotiation skills (all levels of management and external customers)